Terms of Service

Please read these terms carefully before using our platform. By using Butler, you agree to these terms.

Last updated: 5/14/2026

Acceptance of Terms

By accessing and using Butler's platform, mobile application, or services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Service Description

Butler provides an AI-powered restaurant management and food ordering platform that includes:

For Customers

  • AI-powered food ordering system
  • Restaurant discovery and recommendations
  • Order tracking and history
  • Payment processing
  • Customer support

For Restaurants

  • Order management system
  • Menu and inventory management
  • Analytics and reporting
  • Staff management tools
  • Payment processing

User Accounts

Account Creation

  • You must provide accurate and complete information
  • You are responsible for maintaining account security
  • You must be at least 18 years old to create an account
  • One person or entity may not maintain multiple accounts

Account Responsibilities

  • Keep your login credentials confidential
  • Notify us immediately of any unauthorized access
  • You are liable for all activities under your account
  • Update your information when it changes

Acceptable Use Policy

You May:

  • Use the platform for legitimate food ordering and restaurant management
  • Provide honest reviews and feedback
  • Contact customer support for assistance
  • Share your positive experiences with others

You May Not:

  • Use the platform for illegal activities
  • Attempt to hack, disrupt, or damage our systems
  • Create fake accounts or impersonate others
  • Post offensive, harmful, or inappropriate content
  • Violate any applicable laws or regulations
  • Interfere with other users' use of the platform

Orders and Payments

Order Processing

  • Orders are subject to restaurant acceptance and availability
  • Prices may vary and are subject to change
  • We reserve the right to refuse or cancel orders
  • Delivery times are estimates and may vary

Payment Terms

  • Payment is due at the time of order placement
  • We accept various payment methods as displayed
  • Refunds are processed according to our refund policy
  • You are responsible for any applicable taxes

Intellectual Property

The Butler platform, including its design, functionality, and content, is protected by intellectual property laws:

  • All platform content is owned by Butler or licensed to us
  • You may not copy, modify, or distribute our content without permission
  • Restaurant content is owned by respective restaurant partners
  • User-generated content remains your property but grants us usage rights

Disclaimers and Limitations

  • The platform is provided "as is" without warranties
  • We are not responsible for restaurant service quality
  • Food safety and quality are the restaurant's responsibility
  • We do not guarantee uninterrupted service availability
  • Our liability is limited to the maximum extent permitted by law

Termination

By You

  • You may close your account at any time
  • Contact support for account deletion
  • Some data may be retained as required by law

By Us

  • We may suspend accounts for policy violations
  • Termination may be immediate for serious breaches
  • We will provide notice when reasonably possible

Governing Law

These terms are governed by the laws of India. Any disputes will be resolved in the courts of [Your Jurisdiction]. If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of material changes by posting the updated terms on this page and updating the "Last updated" date. Your continued use of the platform after changes constitutes acceptance of the new terms.

Contact Information

If you have questions about these Terms of Service, please contact us:

  • Email: legal@butler.com
  • Phone: +91 9876543210
  • Address: Butler Legal Team, [Your Address]

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