Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: 5/14/2026

Introduction

Butler ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our restaurant management platform and ordering system.

Information We Collect

Personal Information

  • Name, email address, and phone number
  • Delivery address and location information
  • Payment information (processed securely through third-party providers)
  • Account credentials and preferences

Usage Information

  • Order history and preferences
  • Conversation data with our AI assistant
  • Device information and IP address
  • App usage patterns and analytics

Restaurant Data

  • Menu items, pricing, and availability
  • Restaurant location and operating hours
  • Staff information and roles
  • Sales and analytics data

How We Use Your Information

For Customers

  • Process and fulfill your orders
  • Provide personalized recommendations
  • Send order updates and notifications
  • Improve our AI assistant
  • Customer support and communication

For Restaurants

  • Manage orders and inventory
  • Provide analytics and insights
  • Process payments and transactions
  • Enable staff management features
  • Platform maintenance and support

Data Security

We implement industry-standard security measures to protect your information:

  • Encryption of data in transit and at rest
  • Secure payment processing through certified providers
  • Regular security audits and updates
  • Access controls and authentication measures
  • Monitoring for unauthorized access attempts

Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

  • With restaurants to fulfill your orders
  • With payment processors for transaction processing
  • With service providers who assist in platform operations
  • When required by law or to protect our rights
  • With your explicit consent

Your Rights

Access & Control

  • View and update your profile information
  • Download your data
  • Delete your account
  • Opt out of marketing communications

Data Protection

  • Request data correction
  • Limit data processing
  • Data portability
  • File privacy complaints

Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

  • Essential cookies for platform functionality
  • Analytics cookies to improve our services
  • Preference cookies to remember your settings
  • You can manage cookie preferences in your browser

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

  • Email: privacy@butler.com
  • Phone: +91 9876543210
  • Address: Butler Privacy Team, [Your Address]

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

Questions About Privacy?

Our team is here to help you understand how we protect your data